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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Lamb

April 24, 2026

5  out of  5
rating by James Lamb
"No one likes paying for insurance, but we can still like the experience of dealing with it. Jeffery Taylor’s office has been great to deal with for over a year that I’ve been with them. Call the office and talk directly to your agent? Yes, that actually happens, every time I call. I’ve had claims that are sent outside of their office too, those agents are still easy to get ahold of through phone, text or email."
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patrick hill

April 23, 2026

5  out of  5
rating by patrick hill
"Had an amazing experience. Well knowledgeable"
We responded:
"Thank you Patrick! "
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Kelly Lockhart

April 23, 2026

5  out of  5
rating by Kelly Lockhart
"She is very knowledgeable and easy to talk to and understand. It’s been a pleasure working with her!"
We responded:
"Thank you Kelly for the kind words. It is always a pleasure helping you:)"
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zulkifli sales

April 6, 2026

5  out of  5
rating by zulkifli sales
"I have had an absolutely wonderful experience working with Maile/Mai on my Glass claim for my vehicle! I was completely lost before on how the process even goes, but Mai did an amazing job providing me with all the necessary information I needed up front to make the process seamless. I had called in again a week afterwards to follow up on the claim and Mai still remembered our conversation which shows me that she’s very personable and remembers details and that makes me feel valued! She not only just helped make this whole situation feel easy, but makes me remember why I chose the Jeffrey Taylor Office as my agency! You have an amazing Team member on your hands"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Mai was able to guide you smoothly through your glass claim and make the process easy and stress-free. She truly cares about our clients and it’s wonderful to know that her attention to detail and personal touch made you feel valued. We’re proud to have Mai as part of our team and grateful that you chose the Jeffrey Taylor Office for your insurance needs. Please don’t hesitate to reach out if you need anything else in the future!"
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Vu Le

April 3, 2026

5  out of  5
rating by Vu Le
"I’ve been with this company for several years now. Jeffrey and his team are wonderful, so friendly, responsive, and helpful. Recently I worked with Mai. I can’t say enough good things about her. I had a problem with some confusion regarding my car policy and she was so quick and effective in resolving it. There was none of the usual frustrating back-and-forth I often encounter with other companies. Mai just took my concerns and immediately addressed it, being so friendly and supportive the whole time. This business really feels less like a large insurance company but rather a small family business that really cares about its customers and the community it’s in. I live near the office and once a while on a walk I cross by and see the team always hard at work, but always smiling. I highly recommend."
We responded:
"Thank you so much for your continued trust and wonderful feedback Vu! I am so delighted to hear that Mai, and the entire team have made your experience positive and hassle-free. Mai takes great pride in providing quick and effective support, and it’s fantastic to know she was able to resolve your car policy concerns with care and friendliness. We truly strive to create a warm, family-like atmosphere where our customers feel valued and supported. It’s great to hear that this comes through, even to neighbors like you! We appreciate your recommendation and look forward to serving you for many more years to come."
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Spankyg6969

March 31, 2026

5  out of  5
rating by Spankyg6969
"I get unparalleled personal attention from the folks at Jeffrey Taylor’s State Farm insurance. Being able to consistently be able to talk to REAL PEOPLE who you know by name is priceless."
We responded:
" Thank you so much for your kind words! We truly believe that personal connections make all the difference, and we're thrilled to hear that you appreciate being able to speak directly with our team members by name. Providing attentive, personalized service is our top priority, and your feedback means a lot to us. We're always here to help whenever you need us!"
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Ethan Whittle

March 30, 2026

5  out of  5
rating by Ethan Whittle
"Mai made the whole renters insurance process easy and comfortable, which is what I initially called in for, since my other provider was making things extremely difficult. She was personable over the phone and took the time to explain things I didn’t even realize I needed, like life insurance and jewelry insurance. All the policies were much more affordable than I thought they would be. This office will take care of you, happy I chose them!"
We responded:
"Thank you for choosing us. Mai is the best and always here to help you!"
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jessndern

March 29, 2026

5  out of  5
rating by jessndern
"Habiba was friendly, professional, and prompt. The office's quotes beat three other companies!"
We responded:
"Thanks for choosing State Farm."
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Ghada Abdallah

March 27, 2026

5  out of  5
rating by Ghada Abdallah
"Thanks for the great service! Keysha is always helping me and she’s trying her best to offer the satisfy her customers."
We responded:
"Thank you! We appreciate the kind words about Keysha! "
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Fifi Moma

February 18, 2026

5  out of  5
rating by Fifi Moma
"The State Farm insurance is affordable and has a good coverage the person who helped me was really generous if you’re looking for insurance company State Farm is the best and talk to Keysha…"
We responded:
"We are so glad you found affordable and good coverage to meet your needs."
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Michael Jones

February 12, 2026

5  out of  5
rating by Michael Jones
"I always seem to have a great experience dealing with Jeffery taylor’s insurance office. Habiba is very knowledgeable and very helpful. Kind of puts my mind at ease."
We responded:
"Thank you Michael! We agree with you...Habiba is awesome:)"
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Guy Shanks

February 6, 2026

5  out of  5
rating by Guy Shanks
"Excellent customer service. Friendly and responsive"
We responded:
"Thank you Guy!"
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Lukens Valcin

July 29, 2025

5  out of  5
rating by Lukens Valcin
"keysha is a wonderful person! she helped me tremendously to get my insurance. couldn’t have asked for a better person help me. thank you, Lukens Valcin"
We responded:
"Thank you Lukens"
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Ashley Carnelle

May 2, 2025

5  out of  5
rating by Ashley Carnelle
"Mai was incredibly helpful and knowledgeable about the questions we had for her. She also knows how to value customers."
We responded:
"Thank you for the feedback"
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Britney Ballan

April 10, 2025

5  out of  5
rating by Britney Ballan
"When it comes to insurance it can be confusing but when it came down to asking a bunch of questions, Maile, Katy and Jeffery have always helpful when we need their assistance. They know how to give awesome customer service! So glad they’re always there for us! :) THANK YOU A MILLION STATE FARM!"
We responded:
"We appreciate you:)"
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Anlorey Alvarado

April 9, 2025

5  out of  5
rating by Anlorey Alvarado
"It’s always a pleasure working with our agent Mai. She’s very knowledgeable and gets us the best deals possible. My husband and I also had a pleasure going into the office with Jeffrey to discuss all forms of life insurance. We’ve been with State Farm for 5+ years now and can’t imagine our polices at any other office. Love working with everyone at Jeffrey Taylor’s!"
We responded:
"Thank you for reviewing our State Farm office Anlorey! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeannie McComb

April 9, 2025

5  out of  5
rating by Jeannie McComb
"Mai was great!"
We responded:
"We’re thankful for your feedback Jeannie! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stephen Ball

March 18, 2025

5  out of  5
rating by Stephen Ball
"Great service, great staff, and great benefits. Steve"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Corin Carroll

February 25, 2025

5  out of  5
rating by Corin Carroll
"I was looking for new insurance and decided to pop into my local Statefarm to gather pricing. Keysha was welcoming and helpful to quote me (at a great rate!). This office truly has a personal, friendly feel to it. They are involved in our local community, which felt like the icing on the cake."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kalpana Patankar

October 17, 2024

5  out of  5
rating by Kalpana Patankar
"I so appreciate Keysha’s help with finding the right auto and home policy. She had answers for me at her fingertips and saved me a lot of money compared to my prior insurer. I am very pleased with the help I got at this efficient and friendly insurance agency."
We responded:
"Thank you very much for your wonderful review, Kalpana! It's awesome that you're happy with Keysha's service and your new insurance plans! I'll pass along your appreciation to her, and I know she'll be absolutely thrilled. Feel free to reach out if you have any questions regarding your coverage or need further assistance. Thank you for your support! -Jeffrey"
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terry mcgibbon

October 14, 2024

5  out of  5
rating by terry mcgibbon
"Mai is great to work with."
We responded:
"We appreciate your positive review, Terry! Maile is a star on our team, and we're glad you're happy with her assistance! Feel free to reach out again if you need anything else. -Jeffrey"
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J Johnson

October 10, 2024

5  out of  5
rating by J Johnson
"Thorough, patient and welcoming. Highly recommend!"
We responded:
"We appreciate your review and recommendation, Jessica! I'm glad we were able to help you out! Please feel free to let us know if you have any questions. -Jeffrey"
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Zach Newton

October 4, 2024

5  out of  5
rating by Zach Newton
"Keysha was incredibly helpful, patient, and kind while she walked me through a new auto insurance policy for my new truck. Highly recommend!"
We responded:
"Thank you for taking the time to share your experience, Zach! I'm so glad Keysha was helpful with explaining your auto insurance coverage! Please let us know if you have any questions. Enjoy your new truck! -Jeffrey"
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Amanda Bissessar

October 3, 2024

5  out of  5
rating by Amanda Bissessar
"The State Farm in Columbia City has the kindest, most helpful agents. They seamlessly helped us with our personal and business insurance coverage. Answered questions until we felt comfortable and I love the idea that you have a real person to speak with when needed. I highly recommend them and can’t say enough about how wonderful they are. Real community here."
We responded:
"We truly appreciate your recommendation and are grateful for the opportunity to serve you. If you ever need anything, please let us know. We're always happy to connect with you. -Jeffrey"
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Zach Cravens

July 2, 2024

5  out of  5
rating by Zach Cravens
"Jeff and his team are super professional and will take care of all of your insurance needs!"
We responded:
"Thank you so much for the compliment’"